At Metro Threadz, operated by Buynest Ventures, we aim to deliver a dependable, efficient, and hassle-free shopping experience for men’s clothing. In this policy, “we,” “our,” and “us” refer to Buynest Ventures, while “you,” “your,” and “user” indicate customers placing orders through our platform.  

We are dedicated to ensuring that every order reaches you promptly and in excellent condition. This Shipping Policy explains our delivery process and associated terms. By placing an order, you confirm your acceptance of the conditions outlined below.  

Delivery Coverage  

• Shipping is available to all serviceable pin codes within India  
• International shipping services are currently not offered  

Order Processing Time  

• Orders are generally processed within 1–2 business days after confirmation  
• Weekends and public holidays are excluded from processing timelines  
• Once processing is complete, an email confirmation with full order details is sent  

Estimated Delivery Timeline  

Standard delivery typically takes 3–8 business days, depending on the delivery location within India   

Failed Delivery Attempts  

Delivery may be unsuccessful under the following circumstances:  

• An incorrect or incomplete shipping address is provided  
• The recipient is unavailable at the delivery location  
• The order is declined or refused at the time of delivery  

Action: In such cases, the shipment will be returned to our warehouse. Customers may request re-shipment after successful verification.  

Damaged or Missing Shipments  

• If an order is received in a damaged condition, please contact our support team within 48 hours and share clear photographic evidence  
• In the event of a lost shipment, a replacement or refund will be processed after confirmation with our courier partners  

Contact Information  

For any shipping or delivery-related questions or concerns, please contact us at buynestventures@gmail.com